"Poem"

Poems are beautiful
Poems are meaningful
Poems about manangement is just painful.
Though manangement is useful
But it's just hard to put it in word-ful.....
Class has been creative and wonderful
I just want to let Prof. Kurpis know that I'm GRATEFUL!

Special Orders at McDonald’s

Today is the last day I’ll have a chance to go to McDonald’s to make this “special” order. I know I’ve been putting it off, even though I was a little excited about looking crazy. So during my lunch break, I went to the nearest McDonald’s to my bank, and just to let you know, I work for Chase, so I wear a shirt with a big Chase logo on it. To make crazier, I went there with my Chase shirt on, so in case they think I’m weird, I can just say that it’s for my manager. I was a little psyched while I was waiting on line, wondering what kind of reaction I would get. So it was finally my turn, and I told the girl that I have a special order for her, and started explaining what I need. After I told her the order, and specified that I wanted that on a receipt, she didn’t have any reaction at all. She looked as if I was just ordering a number 1. Then she walked to the other end of counter to get my receipt, and handed it to me. While I was waiting for the food, I was look over the receipt and it came out wrong! For the cheeseburger, it only says 1 extra pickle, instead of 4 pickles, so I asked her to put 4 pickles on the receipt she said no, and that a cheeseburger comes with 3 pickles and adding an extra pickle makes it 4. So I thought “alright, I can live with that.” Then I started complaining about the fries. It didn’t say well done on it, but it did say no salt, so I told her to put the words “well done” on the receipt, that’s when she thought was crazy. She said “Are you serious??!” and I said “Yea!” Then she started talking to another girl in Spanish, and I’m assuming that she’s her supervisor. I had no idea what they were saying, God knows if they were calling me stupid, but all I saw was the supervisor giving her weird looks and shaking her head. By the way, nobody had name tags on, so I had no idea who’s who, and in what position. After a few minutes of saying no, the supervisor walked away, and a person that looked like the manager came and asked what’s wrong. The girl explained the situation to her and automatically she said that “we don’t do that.” So I argued a few more minutes, and she still said no, so I finally said “Fine, can you just write well done on it and initial it?” The manager looked at me like I was crazy, but she wrote it down anyway. After I got back to my branch, I inspected the food to see if they got it correctly. The cheeseburger was perfect with exactly 4 pickles. But the fries were not right at all. My co-work went to McDonald’s with me, and also got fries as well, and her fries look more golden than mine, and she didn’t even ask for well done. My fries were pretty pale, and had a little bit of salt crystals on it. Even though it tasted pretty salt-less, I would still consider it to be regular fries with salt. In my opinion, this McDonald’s didn’t try hard enough, and if I had more time I would just go to the bigger one right on 42nd street.

My Vision/Dreams

I've always thought about my future and what I want to do with my life. Some goals seem attainable and some don't, so I've always call them "my dreams." Winning the lottery or marrying a rich guy is definitely part of my dreams. But since we are only talking about attainable goals, then I'll just talk about my vision of my future. I'm trying to finish college sooner so I can go on with my MBA, so hopefully in 4 years or so, I will graduate from graduate school (hopefully Columbia), and become an investment banker. And I've recently started working for Chase, with the intention to get my "key" to JP Morgan and build up my experience, I also want promotions as well as large social network. By the time I have my MBA, I would like to see myself in a large office instead of a cubicle. Then of course with my personal life, I would like a closet as big as the one shown in the penthouse from the Sex in the City movie. It would be even better if I live in a penthouse. And that big closet must be filled with every luxury designer brands out there. I am definitely getting a white pomerania puppy, maybe two. These goals aren't that hard to achieve right? haha We shall see~!

Decision making

After we got our test back, most of us weren't satisfied with our grades, and the Prof. suggested that if we come up with some sort of solution to increase our grades, and reach 100% agreement within the classroom, then he would do whatever it is that we come up with, given that we only have until 7:05. Our class is pretty big, and I was doubtful that we can come up with such a solution that everyone would agree to. So one of our classmate went up to the board while many people shouted out suggestions. Some were saying the prof. should drop the lowest grade, some were saying he should change the test format. I was really frustrated that people were shouting random things and the person upfront is not doing a good job. Everybody is making it sound like that we can only have one change, instead of a combination of changes. Therefore I couldn't take it anymore, and I shouted out "why can't we do a combination of things, instead of just dropping the lowest grade?!" I guess some people heard me, but it wasn't much help, and at that point I was really irritated and thought that we weren't going to reach to any agreement, so I just sat there along with many people to see how it would turn out. I wasn't the only one either, one person even got so frustrated that he was about to leave, until the prof. told him if he leaves he won't benefit from any decision we make. Finally, another guy went up to the board and took over. He was so much better than the other guy, he actually asked us if we wanted this or if we don't agree to that. It's much better since there's no point to just write down different things that we want, but not actually seeing if it's going to work. Finally few minutes before the class ends, we agreed to terms we came up with, and I'm pretty excited to go to McDonalds for some "well done fries!"

Egg-Dropping

Last week, we were given a project to do in class. The task is to build some sort of shield around an egg with six straws and two feet of tape so the egg won't break when it's dropped. It's pretty difficult task since the straws are too thin to protect it the egg. So we were put into groups. There were five people in my group, and we immediately started to jot down different ideas on a piece of paper. At first we thought of the form of a rocket ship where there will be legs supporting the egg when it's dropped. But we soon realized that it wouldn't work if the egg is tilted. so we started planning to build a "bird nest" with straws that would cup the egg and make spikes around the "nest" with straws as well so 50% of the egg would show and it would give the give some cushion when it lands.

When the timer started, two people took charge of the wrapping process because the egg so too delicate to be passed around. The first person immediately connecting 4 straws together to make one long straw in order to wrap it around the egg to form the "nest". Then another person put tape on the straw as the first person wrapped it around the egg. After the "nest" was done, we started to put the two leftover straws to form spikes. Unfortunately, we couldn't get a scissor to cut the straws into spikes, we needed a plan B. So we just taped the straws around the nest so it looks like there are logs around the egg. Even though our egg had a terrible end, it was fun and excited to plan and put it all together.

How to manage a problem?

Problem solving is a part of everyday life. Sometimes it's easier to deal with, sometimes it's not. Usually, I would talk to a friend when I have a problem, but as life gets complicated, it's hard for someone else to help. I recently started working for Chase as a teller. Many people think that it's a relatively easy job, but it's stressfull on so many different level. For one, as a teller, I have to learn and understand the banking system. Second, I have to make sure that I provide the best customer service as well as accuracy in my transactions.

One of my biggest task as work is manage my cashbox. As many of you would know, tellers have a cashbox like regular registers to put money in when we receive it. At the end of the day, we have to balance our cashboxes to see the money we have match with what it says in the computer system. As the day begin, there will be a rush in the morning before people go to work, then there's lunch hour, and the rush will be evening time when people get off work. During these rush hours, things can get hectic, so the most important thing to do is not to stress, and handle every transaction with caution. Therefore, I can minimize error during balancing, otherwise I would be in big trouble if I always find a difference. By the way, I work at the branch at Port Authority location on 8th ave and 40th street, so you guys should come open accounts! xD

About Me~

Hi everybody!~ My name is Yong Wu, also known as Winnie. This is my 2nd year at Baruch and I also work part-time at Chase. I love to eat! Especially desserts, haha. I also like to cook, but I'm too busy now and I'm also lazy. So yea....that's about it. I look forward to chatting with you guys!